Contact Us for Assistance
Our Student Financial Services team is available to assist with any questions you have.
For Fastest Response Time
Call Student Financial Services or visit our office on the fifth floor of Aber Hall. Walk-ins are welcome or you can call to schedule an appointment.
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Student Financial Aid Office Hours
Monday: 8 a.m. to 5 p.m.
Tuesday: 9 a.m. to 5 p.m.
Wednesday: 8 a.m. to 5 p.m.
Thursday: 8 a.m. to 5 p.m.
Friday: 8 a.m. to 5 p.m.
Search the Student Financial Services website
Submit a Question
Submit your question using the form below. Please note that calling or visiting our office will result in faster response time than filling out this form.
Email Student Financial Services
Email your questions to Student Financial Services at faid@mso.umt.edu. We try to respond to all inquiries within two business days. Response times may be longer during the month preceding a term as that is peak processing time.
To ensure the security of your information when communicating electronically, we recommend encrypting your emails before sending them to Student Financial Services. You can encrypt non-UM emails such as Gmail, Yahoo, etc. using various email encryption tools or services available online. If you need assistance encrypting your emails, contact us for guidance before sending sensitive information.
Student Privacy and Personally Identifiable Information
Please note that the Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records. When contacting us, do not share personally identifiable information such as Social Security numbers, student ID numbers, or financial information via non-secured email. The Graham Leach Bliley Act imposes additional requirements on the handling of financial information.
Faxes Are No Longer Accepted
We are no longer able to receive faxes due to the Graham Leach Bliley Act.