Non-Academic Concerns
Safety Concerns: Contact the UM Police Department
- (406) 243-6131
Discrimination, Harassment, Sexual Harassment, or Retaliation: Contact the Office of Conflict, Resolution, and Policy
- (406) 243-5710
Student or Student Organization Misconduct: Contact the Office of Community Standards
- (406) 243-5325
General Concerns: Contact the Dean of Students Office
- (406) 243-5325
- The Dean of Students Office can assist with a wide range of concerns, including:
- Discuss concerns or questions about free speech and expression
- Assistance navigating university systems or processes
- Religious accommodations
- Connecting with resources to support physical/mental health or basic needs
Concerns About Academic Policies at UM
- Please contact your Dean's office.
If Your Concern Affects Your Academic Performance
- First, attempt to resolve the issue directly with your professor.
- If resolution is not possible or your professor is unresponsive to your requests within a week please contact the Chair of the Department.
- If the Chair is unable to resolve the matter or is unresponsive to your requests within a few days please contact the Dean of the College or School.
- If the Dean is unable to resolve the matter or is unresponsive to your request please contact the Office of the Provost at (406) 243-4689.
If your professor, the Chair, the Dean, and the Provost's Office have not addressed the matter to your satisfaction, then please contact the ASUM Student Resolution Officer at (406) 243-6213 or message them at asumlegal@mso.umt.edu.
The student grievance procedure requires that such grievances be brought to the Student Resolution Officer within 30 days of the act or omission that caused the grievance or after the date that the student knew or should have known of such an act or omission (see CBA Section 21.500).
It is very helpful to chronologically organize all documentation of interactions between you and the faculty, staff, and administrators you contact. In addition, we recommend you write a chronological summary of your experiences in trying to resolve your academic issue.
Resources
- Formal Grievance Procedure— Student complaints against faculty—except in the School of Law—follow the procedures in accordance with CBA, Section 21.000. Complaints against an instructor who is not a member of the bargaining units or held to the procedures described in either CBA follow the same procedure per Policy 350.
- —Covers expectations and campus procedures for general conduct and academic conduct.
- Notification of Montana University System Complaint Process
- Click to view the Non-Discrimination Statement.